Ei Electronics Ei2110 User Manual download pdf (Page 18)

12. GETTING YOUR ALARM SERVICED

If your Alarm fails to work after you have carefully read all the instructions, checked the unit

has been installed correctly, and is receiving AC power (green light on) contact Customer

Assistance at the address given at the end of this leaflet. If it needs to be returned for repair

or replacement put it in a padded box and send it to “Customer Assistance and Information”

at the nearest address given on the Alarm or in this leaflet. Do not slide the alarm on to the

mounting plate as this connects the battery and the unit may beep or alarm in the post.

State the nature of the fault

, where the Alarm was purchased and the date of purchase.

13. FIVE YEAR GUARANTEE

Ei Electronics guarantees this Alarm for five years from date of purchase against any defects

that are due to faulty materials or workmanship. This guarantee only applies to normal

conditions of use and service, and does not include damage resulting from accident, neglect,

misuse, unauthorised dismantling, or contamination howsoever caused. This guarantee

excludes incidental and consequential damage. If this Alarm should become defective within

the guarantee period, it must be returned to Ei Electronics, with proof of purchase, carefully

packaged, with the problem clearly stated. (see “GETTING YOUR ALARM SERVICED”) We

shall at our discretion repair or replace the faulty unit.

Do not interfere with the Alarm or attempt to tamper with it. This will invalidate the guarantee,

but more importantly may expose the user to shock or fire hazards.

This guarantee is in addition to your statutory rights as a consumer.

B16351-R0-Ei2100 SERIES-USE.qxd 18/9/08 3:47 PM Page 18

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Ei Electronics Ei2110 User Manual Page 18